Five things went wrong with one customer. You get one case, not five alerts.
Everything fluctor notices about the same customer, order or project is folded into one case with one amount at risk, so you work a problem, not a pile of notifications.
Delivery without invoice
Order #88 · signed for 14 days ago · est. €12,400
Invoice overdue
invoice_2041 · €12,400 · 37 days
Orders down
this week 2 · a normal week 20
Date coming up
price review · due in 19 days · clause 12
Complaint read from an email
RE: batch 88 · “two rejects on delivery”
CASE
Halden Steel Ltd
One case, five signals · est. €33,750 at risk · opened 19 May
LIVE · SIGNALS
/signals
Product screenshot
OPEN CASES · AMOUNT AT RISK · EVIDENCE
Open cases ranked by what they cost you. A click opens the evidence: the document, the line, the date.
A delivery went out. No invoice followed.
The delivery note is in the file, the invoice is not. fluctor knows how long that usually takes for this customer, and opens a case when the usual time has passed. Not a rule someone wrote, their own rhythm.
DELIVERY
delivery_512-1.jpg · Marlowe Freight · signed 3 June
USUAL GAP
invoices for this customer follow within 4 days
TODAY
11 days · no invoice on file
CASE
Order #512 · est. €6,200 unbilled
A date buried in clause 12 gets a date in your calendar.
Notice periods, price reviews, renewals and payment terms are read out of every contract that comes in and watched from then on. You hear about them while there is still time to act.
READ FROM THE CONTRACT
“…prices to be reviewed no later than sixty days before the anniversary of this agreement.”
framework_2024.docx · clause 12 · page 4
ANNIVERSARY
1 August
REVIEW DUE
2 June
FLAGGED
19 days left
MARLOWE FREIGHT · ORDERS PER WEEK
last 9 weeks
A customer has gone quiet, by their own standards.
There is no industry average for what counts as quiet. fluctor measures every customer against their own history and speaks up the week it changes, while there is still time to pick up the phone.
What it watches for, in plain words.
More than 25 kinds, from a missing invoice to a supplier who stopped writing back. New kinds can be added for what matters in your business.
- A delivery with no invoice behind it
- An invoice past its due date
- A date in a contract coming up
- A payment term or notice period about to bite
- An order, ticket or project stuck in one status
- A customer ordering far less than their own normal
- A supplier that stopped writing back
- A complaint, defect or safety note read from a mail
- A price or budget running past what was agreed
- A risk, dispute or threat mentioned in a document
- A request with a deadline attached
- A sudden jump or drop in any number it tracks
One case per problem. Five reminders about one invoice are one card, not five.
Dismiss one and it stays closed. Your reason is kept for the next review of what gets flagged.
Closes itself when the invoice arrives or the status changes. No tidying up.
Bring last month’s open items.
We show you which of them would have been flagged, and on which day.
No integration project to start · Your data stays in the EU